Cancel booking
Please enter your booking number, the arrival date and your last name to call up the booking data:
Can't find your booking?
Hints
- You have also received a direct link to cancel in the booking confirmation email, with which you do not have to fill out the above fields and can go directly to the cancellation.
- Some e-mail programs add a line break or a space to the direct link, which means that it no longer works and you end up on this page. Please make sure that you copy the complete link and remove any line breaks or spaces.
- You can use the ILOCA booking number from your booking confirmation or the reservation number that you received from your booking portal (Booking.com / Airbnb / Expedia / ...) as the booking number.
- Please enter your last name exactly as you entered it when booking. If you are an employee of a company, you can also try the company name.
